Contact
We’re here to help
Need help choosing the right radiator cover, taking measurements or planning a custom-made solution? Our team will be happy to guide you.
Sales & custom-made solutions
We will help you choose the right dimensions, material, finish and design for your radiator cover or custom project.
+420 603 980 237 info@wertiline.comOrders & delivery
For questions regarding your order, payment, invoice, production or delivery, please include your order number.
info@wertiline.comCompany details
Official contact details for business partners, customers and international enquiries.
Wertivia s.r.o.Rybná 716/24
110 00 Prague
Czech Republic
Measurements & technical support
Not sure how to measure your radiator correctly? Send us the dimensions or a photo and we will check everything with you.
info@wertiline.comFor the fastest assistance, include the radiator width, height, depth and any nearby walls, pipes or windowsills.
Claims
Please send us your order number, a description of the issue and clear photographs of the product or damaged packaging.
Download Complaint FormIf the parcel is visibly damaged upon delivery, we recommend refusing it or recording the damage with the carrier immediately.
Withdrawal from contract
Consumers may withdraw from the purchase contract within 14 days of receiving the goods. This right does not apply to custom-made products manufactured according to individual requirements.
Contact us for the formSend your request to info@wertiline.com and we will guide you through the next steps.
Company details
Staré Město
110 00 Prague
Czech Republic
Account: 2203507804 / 2010
Tell us about your project
Describe what you need. For a custom-made product, include your preferred dimensions, material, colour and, if possible, a photograph or sketch.
Do you have any questions? We'll answer them. Please fill out your contact details carefully.